• 2 Posts
  • 77 Comments
Joined 1 year ago
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Cake day: July 20th, 2023

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  • I use it out of laziness. Despite all the shit they still have great customer service. About a year ago I ordered a £150 multi-tool and they accidentally sent me a £200 reciprocating saw. Due to a complicated living situation at the time it would have taken me about 6 months to send the wrong tool back so they just said I could keep it and refunded me so I could buy the other tool again.

    The other thing I like is that I’ll just see a price and buy it easily. I’ve often shopped around and found something cheaper but then the whole purchasing process is terrible. They add on a bunch of extra costs, then make me create an account, then add on more costs. By the end I could’ve paid less and got it quicker from Amazon. Not always the case but it happens often enough that I will just go to Amazon half the time.

    But I guess the main reason is that I hate being forced to create accounts and so many shops require that for no good reason.













  • I order from there quite a lot. I’m not really a fan of buying Chinese stuff but all the electronics are made there whatever you do and this way I’m cutting out the man-in-the-middle dickhead types who closed all the local factories and moved production to China just to push up the share prices.

    I’ve always found it to be pretty good, remember that you don’t really deal with Ali that much, rather individual shops selling their stuff on there. I’ve had problems with stuff arriving broken before but I’ve usually found their customer service to be pretty amazing, they’ll often replace stuff without much fuss. I once ordered a Bitcoin miner before realising later that it was a scam, and Ali refunded me all the money.

    The two main problems are that nothing on there is good quality, it’s all just cheap Chinese stuff. The second problem is that it takes ages for everything to arrive.