There was a popular tweet that went around for a bit, that said something along the lines of “When Musk started SpaceX and people called him a genius, I believed them because I don’t know anything about how space programs work. When people said he was a genius for his work at Tesla, I believed them because I don’t know anything about cars. Now he owns Twitter, and I know programming and the things he’s doing are the dumbest things I’ve ever seen, which makes me think twice about his space program and cars.”
Basically, he managed to get followers because he focused on niche technology and hey, he’s rich so he must know what he’s doing. But then he started saying things more and more publicly, culminating with the takeover and ruination of Twitter, and people finally saw him for who he actually is, because he was in control of something that affected them directly, and handling it terribly.
Of course they made the trivial mistake, because they also made a much, much bigger one. The X trademark as it pertains to social media is owned by Meta, who bought it from Microsoft when they acquired Mixer (which later became Facebook Gaming), including Mixer’s X logo.