Yes, that’s exactly what we did - I’ve been happy with my new unit since January, and when her refurbished one was a dud, she said, “Let’s just get a refund and buy me a new one.”
I, as well, had applied a screen protector right off the bat, but I’m glad I didn’t put the skin I’d bought her on it before we noticed it wasn’t in good health. Thankfully, it was painless and cost-free to return it, but I agree - if they wasted some of your time doing the testing they themselves should have done, it would have been nice to get some kind of compensation as a token of apology.
Blue Seals are now strategically viable - I helped a friend through a Spare Trousers run yesterday, when she had a few blue seal cards that we were able to retain at the end of a round and get a pair of upgrades to two pair, or full house once those became easier to obtain.
Also, the change to 8-ball has been a very welcome addition (I enjoyed it with the new Hanging Chad buff).