Michael Ten @lemmy.world to Technology@lemmy.ml · 6 months ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

cross-posted to:
technology@lemmy.world

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to Technology@lemmy.ml · 6 months ago

cross-posted to:
technology@lemmy.world

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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6 months ago
So I’m going to be even more frustrated…

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